ROJAK, Jeje Abdul. Reconstructing Bureaucracy through Agility and Empathy in Public Service Transformation. Bulletin of Science, Technology and Society, [S. l.], v. 4, n. 1, p. 27–34, 2025. Disponível em: https://inti.ejournalmeta.com/index.php/inti/article/view/101. Acesso em: 30 dec. 2025.