DARMAWAN, Didit. Literature Review on Antecedents of Customer Switching Behavior. Bulletin of Science, Technology and Society, [S. l.], v. 1, n. 3, p. 1–5, 2022. Disponível em: https://inti.ejournalmeta.com/index.php/inti/article/view/13. Acesso em: 30 dec. 2025.