Logistics IoT Integration in Sustainable E-Commerce Platforms to Enhance Supply Chain Efficiency and Local Artisan Welfare
Keywords:
sustainable e-commerce, supply chain management, logistics iot, social welfare, local msmes, supply transparency, logistics efficiencyAbstract
Supply chain governance limitations and high logistics costs represent major obstacles for local Micro, Small, and Medium Enterprises (MSMEs) in competing within the digital commerce ecosystem. This study aims to analyze the effectiveness of developing a sustainable e-commerce platform integrated with Internet of Things (IoT)-based Supply Chain Management (SCM) logistics, alongside its impact on enhancing the social welfare of local MSMEs. Utilizing a qualitative approach with a critical ethnographic framework, data were gathered through contextual interviews, field observations, and transaction log data analysis across regional craft industry hubs. The findings demonstrate that the deployment of IoT logistics sensors delivers full transparency regarding inventory movement, cuts transportation costs, and reduces order cancellations resulting from delivery delays. This supply chain efficiency directly leads to increased profit margins for artisans, creates new employment opportunities, and simplifies access to business financing. This study concludes that the integration of digital technology and smart logistics systems successfully creates a fair, independent, and sustainable business ecosystem for local MSMEs.
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