Digital Twins for Sustainable Infrastructure Management at Various Organizational Scales
Keywords:
digital twin, sustainable infrastructure, asset management, dynamic capabilities, data governance, SMEs, entrepreneurshipAbstract
This study discusses the application of digital twin technology in sustainable infrastructure management, reviewing the dimensions of management, human resources, MSMEs, and entrepreneurship. A digital twin is defined as a digital representation of a physical asset that enables condition monitoring, scenario simulation, and data-driven decision-making throughout the infrastructure lifecycle. The method used is a qualitative literature study with thematic synthesis of publications from the last two decades related to digital twins, asset management, sustainability, organisational capabilities, and digital entrepreneurship. The results show that the benefits of digital twins for sustainability are highly dependent on specific organisational capabilities. Key capabilities include the dynamic capability to recognise opportunities and reallocate resources, the capability to govern information technology and data, the human resource capability that combines technical and analytical expertise, and the entrepreneurial capability that drives the exploration of new business models. In large companies, digital twins are most effective when integrated with asset planning, risk management, and sustainability reporting processes. For SMEs and entrepreneurs, opportunities arise in the development of specialised services in specific parts of the digital twin value chain, provided they are able to leverage networks and learn from collaborative projects.
References
Al Hakim, Y. R., Rojak, J. A., & Triono, B. (2021). Transformation of Cultural Values and Social Practices in the Digital Age. Journal of Social Science Studies, 1(1), 173-178.
Arifin, S., & Darmawan, D. (2021). Technology Access and Digital Skills: Bridging the Gaps in Education and Employment Opportunities in the Age of Technology 4.0. Journal of Social Science Studies, 1(1), 163-168.
Armenakis, A. A., & Harris, S. G. (2009). Reflections: Our Journey in Organizational Change Research and Practice. Journal of Change Management, 9(2), 127–142.
Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital Business Strategy: Toward a Next Generation of Insights. MIS Quarterly, 37(2), 471–482.
Booth, A., Sutton, A., & Papaioannou, D. (2016). Systematic Approaches to a Successful Literature Review (2nd ed.). SAGE Publications, London.
Braun, V., & Clarke, V. (2006). Using Thematic Analysis in Psychology. Qualitative Research in Psychology, 3(2), 77–101.
Brous, P., Janssen, M., & Herder, P. (2019). Internet of Things Adoption for Reconfiguring Decision-Making Processes in Asset Management. Business Process Management Journal, 25(3), 495-511.
costa, S. da, Darmawan, D., & Isaac, A. de J. (2022). Self-Identity Formation and Social Perception of Individuals through Interaction on Social Media in a Digital World. Journal of Social Science Studies, 2(2), 273-278.
Darmawan, D., & Gardi, B. (2024). Digital-Oriented Leadership and Organizational Transformation: Fostering Operational Efficiency, Team Collaboration, and Innovation in the Digital. International Journal of Service Science, Management, Engineering, and Technology, 5(1), 37–42.
Darmawan, D., Gardi, B., & Da Silva, E. B. (2023). Exploration of Changes in Management and Employee Work Relations in Multinational Companies in the Era of Literacy-Based Digitalization. Journal of Science, Technology and Society (SICO), 4(2), 43–54.
Darmawan, D., Mendonca, C. N., & Isaac, A. de J. (2022). Managing Corporate Reputation in the Digital Age: Challenges and Solutions for Maintaining a Positive Image on Social Media. Journal of Social Science Studies, 2(1), 283-288.
Delery, J. E., & Roumpi, D. (2017). Strategic Human Resource Management, Human Capital and Competitive Advantage: Is the Field Going in Circles?. Human Resource Management Journal, 27(1), 1–21.
Easterby Smith, M., & Prieto, I. M. (2008). Dynamic Capabilities and Knowledge Management: An Integrative Role for Learning?. British Journal of Management, 19(3), 235–249.
Fink, L., & Neumann, S. (2009). Exploring the Perceived Business Value of the Flexibility Enabled by Information Technology Infrastructure. Information & Management, 46(2), 90–99.
Gardi, B., & Ali, R. (2025). Digitalization of Behavioral Accounting as a Foundation for Managerial Decision Making. Bulletin of Science, Technology and Society, 4(2), 51–60.
Gardi, B., & Eddine, B. A. S. (2023). Cyber Security and Personal Data Protection in the Digital Age: Challenges, Impacts, and Urgency of Global Collaboration. Bulletin of Science, Technology and Society, 2(3), 58–63.
Issalillah, F., & Hardyansah, R. (2022). The Impact of the Digital Divide and Misinformation on Partici-pation and Trust in Local Communities. Journal of Social Science Studies, 2(2), 7-12.
Khatri, V., & Brown, C. V. (2010). Designing Data Governance. Communications of the ACM, 53(1), 148–152.
Mardikaningsih, R., & Wardoyo, D. T. W. (2024). The Role of Technology in Human Resource Development for Sustainability: A Literature Review on Digital Innovation. Bulletin of Science, Technology and Society, 3(3), 20–26.
Marsal, A. P., & Hardyansah, R. (2025). Legal Implications of Digital Platform Models: Regulatory Approaches to Consumer Protection, Data, and Competition for Start-up Sustainability. Bulletin of Science, Technology and Society, 4(2), 17–26.
Mendonca, C. N., Wahyudi, Kabalmay, R. N. K., & Amri, M. W. (2021). Developing Technical and Social Competencies for Future-Ready Education in Digitally Mediated Labor Environments. Journal of Social Science Studies, 1(2), 259-266.
Mustafa, A. R., Hardyansah, R., Putra, A. R., Wibowo, A. S., & Negara, D. S. (2025). Competition Law in the Digital Era: Perspective on Startup Companies in Indonesia. Bulletin of Science, Technology and Society, 4(1), 1–10.
Nambisan, S. (2017). Digital Entrepreneurship: Toward a Digital Technology Perspective of Entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029–1055.
Oluwatoyin, F. (2021). The Dynamics of Social Interaction in the Digital Age: Technological Implications for Interpersonal Relationships and Psychosocial Well-Being. Journal of Social Science Studies, 1(2), 137-142.
Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the Elusive Black Box of Dynamic Capabilities. Decision Sciences, 42(1), 239–273.
Petrakis, E. G., Sotiriadis, S., Soultanopoulos, T., Renta, P. T., Buyya, R., & Bessis, N. (2018). Internet of Things as a Service (Itaas): Challenges and Solutions for Management of Sensor Data on the Cloud and the Fog. Internet of Things, 3, 156-174.
Putra, A. R., & Arifin, S. (2021). Supply Chain Management Optimization in the Manufacturing Industry through Digital Transformation: The Role of Big Data, Artificial Intelligence, and the Internet of Things. Journal of Social Science Studies, 1(2), 161-166.
Rojak, J. A. (2024). Government Policy in Improving Human Resource Competencies Based on Digital Technology. Bulletin of Science, Technology and Society, 3(2), 1–8.
Snyder, H. (2019). Literature Review as a Research Methodology: An Overview and Guidelines. Journal of Business Research, 104, 333–339.
Teece, D. J. (2007). Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance. Industrial and Corporate Change, 17(3), 1319–1350.
Triono, B., Darmawan, D., Djaelani, M., Safitri, F. S. A., & Masithoh, N. (2025). How Digitalization Reshapes Labor and Task Architecture in the Manufacturing Sector. International Journal of Service Science, Management, Engineering, and Technology, 7(2), 11–16.
Wiklund, J., & Shepherd, D. (2005). Entrepreneurial Orientation and Small Business Performance: A Configurational Approach. Journal of Business Venturing, 20(1), 71–91.
Zahra, S. A., Sapienza, H. J., & Davidsson, P. (2006). Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda. Journal of Management Studies, 43(4), 917–955.
Zulkarnain, M. A. B. (2024). The Dynamics of Globalization and Local Cultural Identity: Challenges, Opportunities, and the Role of Digital Technology in Cultural Preservation. Bulletin of Science, Technology and Society, 3(1), 71–77.
Zulkarnain, M. A. B., & Al Hakim, Y. R. (2023). Digital Media Evolution and Public Opinion Formation: Implications for Information Credibility and Social Dynamics. Bulletin of Science, Technology and Society, 2(1), 49–55.
